Privacy Policy for Kingston Luxury Spa

1. Introduction

At Kingston Luxury Spa, we are committed to safeguarding the privacy of our visitors and guests. This Privacy Policy outlines the types of personal information we collect, how we use it, and the security measures we implement to protect your data when you visit our wellness centre or use our website.

2. Information We Collect

When you make an inquiry, contact us, or book a spa session through our website, we may collect the following information:

• Personal Identification Details: Name, Gender, and Date of Birth.
• Contact Information: Phone Number, Email Address.
• Booking Preferences: Preferred appointment date, time, and specific spa treatments requested (e.g., Aromatherapy, Swedish Massage, Turkish Hammam, Moroccan Hammam, Oil Massage, Jacuzzi Bath, Steam Massage, Multi-Hand Massage).
• Messages & Comments: Any specific health concerns, preferences, or comments you provide in our forms.

3. How We Use Your Information

The information collected is used solely to enhance your wellness journey and manage our services:

• To confirm, reschedule, or manage your spa session appointments.
• To customise your massage or therapy session based on your gender, age, health conditions, or comments.
• To send booking confirmation messages, receipts, or follow-up wellness advice.
• To respond to your inquiries, customer service requests, or feedback.
• To maintain hygiene, safety, and operational standards at our Mumbai outlet.

4. Service-Specific Privacy & Discretion

Since we offer intimate and highly relaxing physical wellness therapies, we maintain the highest levels of professional discretion:

• Therapy Rooms Privacy: All treatments, including Turkish Hammam, Moroccan Hammam, and Jacuzzi Baths, are performed in completely private, individual chambers.
• Therapist Confidentiality: Our certified and skilled therapists respect your personal space and physical boundary requirements. Any medical history or skin allergies discussed during consultation are kept confidential between the client and our spa representatives.
• Professional Integrity: We strictly prohibit recording devices or unauthorized photography inside treatment rooms.

5. Data Security & Storage

We protect your personal information using standard physical, administrative, and technological security controls:

Your contact details are stored securely and are only accessible by authorized managers who handle customer appointments. We do not sell, rent, trade, or distribute your email or phone number to any third-party marketing companies.

6. Cookies Policy

Our website uses cookies to improve loading performance and remember user preferences. You can choose to disable cookies through your browser settings, though doing so might affect some website functionalities (such as interactive forms).

7. Contact Us for Privacy Concerns

If you have any questions about this Privacy Policy, wish to update your booking details, or want us to delete your personal information from our registers, please reach out to us: